Best Practices Guide for Hiring Managers Using RightMatch AI
Welcome to RightMatch AI! If this is your first time leveraging a human-centered AI hiring platform, this guide offers proven practices to help you streamline candidate engagement, reduce bias, and improve hiring outcomes. Our approach balances technology with empathy to provide both efficiency and an excellent candidate experience.
1. The “Sandwich Approach” for Candidate Engagement
A structured, multi-step communication process ensures clarity and sets the stage for a smooth hiring journey.
Step 1: Logistics Call (10-15 minutes)
Purpose: Align with the candidate on key factors to ensure mutual fit before proceeding to the next steps.
Topics to Cover:
Salary expectations and benefits
Relocation preferences (if applicable)
Career goals and professional growth aspirations
Timeline and availability
End with:
Informing the candidate that the hiring manager would like them to take a brief RightMatch pre-screening interview.
Set expectations: Explain how the pre-screening interview works and why it’s valuable in understanding their fit.
Tip: Keep the call positive and professional. Even if certain logistics are not aligned, communicating openly builds rapport and leaves a positive impression.
2. Seamlessly Transitioning to the Pre-Screening Interview
Once the logistics call is complete, send the candidate a formal invitation to take the pre-screening interview through RightMatch.
Best Practices:
Personalize the Invitation:
Example: “Thanks for the great conversation today! As discussed, please find the link to your pre-screening interview powered by RightMatch. This assessment helps us understand your skills and potential fit better. We look forward to reviewing your responses!”
Provide Clarity:
Explain the format (audio, video, or screen recording) and the time commitment required (e.g., 20 minutes). Candidates feel more comfortable when they know what to expect.
3. Engage After the Pre-Screening Interview
Candidates appreciate feedback and transparency. This step reinforces trust, encourages engagement, and ensures candidates feel valued throughout the process.
Follow-up with Personalized Feedback:
Call or email candidates to provide constructive feedback on their pre-screening performance.
Phone Feedback: For top candidates, opt for a quick 5-minute call.
Email Feedback: Provide written insights with actionable suggestions for improvement if applicable.
Sample Email Feedback:
“Hi [Candidate Name] – Thank you for taking the time to complete the pre-screening interview. We were impressed by your approach to [specific aspect]. We will be in touch shortly regarding the next steps.”
Communicate Next Steps Clearly:
If moving forward: “Our hiring manager would love to meet with you for a [next step, e.g., in-depth interview].”
If not proceeding: “While we won’t be advancing your application this time, we’d be happy to stay in touch for future opportunities.”
4. AI-Enhanced Hiring: Practical Tips for Success
Create Custom Assessments Aligned with Job Requirements:
Tailor your pre-screening interviews to assess the skills most critical to the role. RightMatch offers customizable templates for technical, behavioral, or situational questions.
Monitor and Analyze Report Cards:
Leverage the multi-dimensional report cards generated by RightMatch. These include transcripts, video, and audio recordings, offering a rich candidate profile beyond traditional resumes.
Integrate Assessments with Human Judgment:
Use the insights from RightMatch interviews as a complement to other evaluation methods, such as reference checks and final interviews.
5. Ensure a Positive Candidate Experience
Timely Communication:
Candidates value prompt feedback. Keep communication clear and concise at every stage to maintain engagement and demonstrate respect for their time.
Emphasize Fairness and Transparency:
Inform candidates about how RightMatch ensures an unbiased hiring process. Transparency builds trust and strengthens your employer brand.
Maintain Warm, Human Touchpoints:
While AI optimizes processes, balancing automation with personal communication makes candidates feel valued. Small gestures—like congratulating a candidate on their performance—can go a long way.
6. Ongoing Evaluation and Improvement
Track Metrics to Measure Success:
Monitor key metrics such as interview-to-hire conversion rates, candidate satisfaction, and time-to-hire. These insights can help you refine your hiring process over time.
Collect Feedback from Candidates and Hiring Managers:
Continuous improvement is key. Use candidate feedback to enhance their experience and adjust your hiring practices for future roles.
By following these best practices, you can make the most of RightMatch AI while maintaining a human touch throughout the hiring process. This balanced approach ensures a streamlined and enjoyable candidate experience, while also helping you make confident, unbiased hiring decisions.
Start transforming your hiring process today with RightMatch AI. Let’s build better teams, faster.